Area Manager Chicago & Milwaukee

About the role

This leader is responsible for the operational and financial performance of our Chicago and Milwaukee cafés. This is not a role for someone who simply manages stores. We're looking for someone with an ownership mentality who treats the business like it's their own, is fanatical about standards, relentlessly develops leaders, and is driven to deliver exceptional results.

Responsibilities

• Spend the majority of your time in cafés coaching General Managers, improving execution, holding teams accountable, and building a culture where winning is the expectation.
• Operational excellence across every café
• Sales, profitability, labor, and cost performance
• Coaching and developing General Managers
• Accountability to Fairgrounds standards and KPIs
• Guest experience and hospitality
• Building high-performing, winning teams

Qualifications

• You think like an owner
• You are fanatical about standards and execution
• You don't walk past problems
• You coach with honesty, care, and accountability
• You use data to drive decisions and results
• You believe people perform best when expectations are clear and accountability is consistent
• You measure success by the growth of your people and the performance of your business