Area Maintenance Specialist
Portico PM · Phoenix, AZ · 6 days ago
On-siteManagement$23–$26/hrInternship
Key Responsibilities
- Complete service requests within 24 hours, including plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, flooring, doors, locks, and blinds
- Document, track, and close work orders using OneSite or similar property management software
- Escalate repairs requiring parts, vendors, or additional support
- Participate in on-call rotation, including evenings and weekends
- Assist with resident lockouts following key control procedures
- Maintain cleanliness, safety, and curb appeal of buildings, grounds, breezeways, parking lots, and sidewalks
- Assist with pool/spa maintenance and chemical logs
- Support trash control, irrigation repairs, lighting, fitness centers, and other amenities
- Provide weekend coverage for exterior and common area maintenance as needed
- Assist with trash-outs, repairs, painting, appliance moves, and unit preparation
- Perform lock changes and inspections prior to resident move-in
- Track and communicate unit status during the make-ready process
- Complete new move-in service requests promptly
- Follow all safety, risk management, and emergency response procedures
- Assist with fire alarms, extinguishers, and safety equipment
- Respond to emergencies including fire, severe weather, and property damage
- Report incidents and complete required documentation
Preventive Maintenance
- Perform scheduled interior preventive maintenance (HVAC filters, smoke detectors, coil cleaning, leak detection, mold inspection)
- Assist with exterior preventive maintenance including lighting checks, gutters, irrigation, access gates, and amenity equipment
Exterior & Common Area Maintenance
- Maintain cleanliness, safety, and curb appeal of buildings, grounds, breezeways, parking lots, and sidewalks
- Support pool/spa maintenance and chemical logs
- Support trash control, irrigation repairs, lighting, fitness centers, and other amenities
- Provide weekend coverage for exterior and common area maintenance as needed
Make-Ready / Unit Turns
- Assist with trash-outs, repairs, painting, appliance moves, and unit preparation
- Perform lock changes and inspections prior to resident move-in
- Track and communicate unit status during the make-ready process
- Complete new move-in service requests promptly
Safety & Emergency Response
- Follow all safety, risk management, and emergency response procedures
- Assist with fire alarms, extinguishers, and safety equipment
- Respond to emergencies including fire, severe weather, and property damage
- Report incidents and complete required documentation
Team & Operations Support
- Attend daily maintenance meetings and weekly staff meetings
- Partner with on-site teams, corporate associates, vendors, and sister communities
- Maintain a clean, organized maintenance shop and accurate inventory levels
- Complete special projects and assignments as needed
Qualifications
- Minimum 1 year of maintenance experience (plumbing, electrical, HVAC, carpentry, painting, or general maintenance)
- Ability to work independently across multiple properties
- Strong customer service and communication skills
- Ability to read, write, and communicate in English
- Valid driver’s license and proof of insurance
- Ability to supply own basic hand tools
Preferred
- High school diploma or GED
- Experience in multifamily or residential property maintenance
- Knowledge of OneSite, Yardi, or similar property management systems
- EPA, CPO, or other relevant maintenance certifications
- Spanish language skills
Physical Requirements
- Ability to lift up to 100 lbs
- Ability to climb ladders, walk stairs, and stand for extended periods
- Perform repetitive motions and fine motor tasks
- Work indoors and outdoors in varying weather conditions
Work Environment
- Exposure to chemicals, mechanical equipment, outdoor elements, and emergency situations
- May require evenings, weekends, on-call shifts, overtime, and travel
- Pet-friendly residential environment
Pay Range
$23 - $26 per hour