Area Maintenance Manager - Portland Distribution Center
Nordstrom · Portland, OR · 4 wk ago
On-siteManagement$77k–$127k/yrFull-time
About the role
The Area Maintenance Manager leads a team of MHE, Controls, and support technicians to keep material handling, industrial automation, and base building systems running at peak performance in a 24/7 fulfillment environment. This role balances proactive planning with real-time problem resolution — managing preventative maintenance programs while responding decisively to emergencies that demand quick, hands-on action. Using KPIs and metrics, this role sets the operations team up for success by delivering safe, quick, and reliable repairs. This role reports to the Maintenance Manager.
Responsibilities
- Champion a safety-first culture by enforcing safe work practices, delivering timely training, and holding the team accountable to lockout/tagout (LOTO) and electrical safety standards
- Implement the maintenance business plan for your area by setting goals, managing staffing and scheduling, assigning work, and coordinating workloads to hit performance targets
- Lead and coach a shift of technicians, providing mentorship and feedback that supports their growth and performance
- Manage the performance of vendors and suppliers, holding contractors accountable to service-level expectations
- Design and implement preventative maintenance programs that maximize equipment availability and extend asset life
- Monitor and respond to equipment downtime events, driving root cause analysis and corrective action to minimize impact to operations
- Lead and report on root cause analysis findings, implementing and validating corrective actions to prevent recurrence
- Develop solutions to complex technical problems, escalate to outside contractors when needed, and remain on call for emergencies
- Handle multiple projects and daily priorities simultaneously, meeting deadlines while developing plans to accomplish departmental and distribution goals
- Monitor and manage productivity by preparing, reviewing, and analyzing maintenance and reliability reports
- Utilize a Computerized Maintenance Management System (CMMS) to track work orders, parts usage, and asset history
- Partner with Operations leadership to align maintenance priorities with production schedules and build strong cross-functional working relationships
- Assist in developing and managing department budgets, including cost control and capital planning
- Ensure technicians are trained and compliant with company policies, safety standards, and operating procedures
- Support continuous improvement initiatives that drive operational excellence across the site
Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related technical discipline; OR equivalent combination of education and experience
- 3+ years of industrial maintenance experience in a mechanized distribution, fulfillment, or manufacturing environment
- 2+ years of direct leadership or supervisory experience
- Experience with Computerized Maintenance Management Systems (CMMS)
- Experience with Material Handling Equipment (MHE) and integrated automation systems
- Working knowledge of electrical and industrial controls, blueprint and schematic reading
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require
- Six Sigma, Lean, or other operational excellence certification
- Experience managing department budgets, RFPs, and contractor/vendor relationships
- Experience with statistical analysis and reliability metrics
- Project management experience
- Familiarity with building systems, HVAC, life safety, and site security infrastructure
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- This position may be eligible for performance-based incentives/bonuses.
- Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
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