Area Lead Technician

About the Role

The Area Lead Technician ensures all maintenance operations of building and grounds, utilities, safety, and security are in order to provide preservation of company assets.

Responsibilities

• Travel to job sites in service area to assist Facilities Manager in the support, development, and education of the maintenance team
• Make routine repairs and support assigned maintenance team members for priority tasking to ensure timely completion of maintenance and repairs at properties
• Ensure that maintenance team members are following proper policies and procedures
• Monitor that all required building inspections are completed in a timely manner to comply with local, state, and federal regulations and proper documentation is maintained and posted where necessary
• Complete and document quarterly inspections of all assets ensuring that preventative maintenance and project preservation is in place
• Prepare and maintain property listing of future capital needs
• Schedule and review 3rd party contractor performance and hold 3rd party contractors accountable for work
• Work with Facilities Manager and/or Special Projects Manager to obtain bids and approvals for projects that fall within the bid process
• Lead in work order management, share knowledge to increase team’s skill set
• Assist and provide guidance to site teams to ensure that mechanical, plumbing, heating, ventilation, and cooling units for both commercial and residential customers are repaired and maintained properly
• Diagnose and repair mechanical and electrical components; obtain replacement parts, calibrate to manufacturer recommendations, and communicate plans to repair/replace
• Be available to work on-call nights or weekends, on a rotating basis, to assist on-call technician(s) with service emergency needs
• Maintain good working order of company vehicle including refueling, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form
• Participate in company-provided training opportunities on latest industry technologies
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services)
• Promote a positive business relationship with on-site team members, vendors, agencies, and all stakeholders
• Temporarily assume the responsibilities of maintenance team members when position is vacated, during extended leaves of absence, or when deemed necessary
• Perform other related duties as assigned by management

Requirements

• High school diploma or general education degree (GED)
• Eight years’ experience in residential and commercial property maintenance
• Valid driver’s license
• Must have competent skills using a variety of tools
• Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity without direct supervision

Benefits

• 401(k) with company match, plus annual merit-based increases
• Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options
• Generous paid time off and 8+ paid holidays
• Voluntary benefits: Short Term Disability, Accident, Critical Illness, and Hospital Indemnity
• Ongoing education, leadership training, and advancement opportunities across all departments
• Annual employee appreciation events, team outings, and company-wide recognition programs
• Eligible for performance-based bonuses and commissions