Area Director

Key Responsibilities

• Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market.
• Guide teams in achieving KPIs, EBITDA targets, and cost-control goals.
• Ensure compliance with brand standards, health codes, and safety protocols through regular site visits.
• Partner with Operating Partners to launch innovative sales strategies and drive revenue.
• Analyze market trends to adjust tactics and stay ahead of the curve.
• Champion upselling, marketing initiatives, and service strategies to grow top-line sales.
• Set strategic direction for the market that aligns with company goals.
• Monitor restaurant performance and identify opportunities for continuous improvement.
• Mentor Operating Partners and support their development into senior leadership roles.
• Promote a strong, unified culture of excellence, integrity, and innovation across locations.
• Support recruiting, training, and team building across all restaurants in the market.
• Provide consistent coaching and feedback to elevate team performance.
• Aid in conflict resolution and employee relations to maintain a positive work environment.

Required Qualifications

• Extensive experience in multi-restaurant leadership in a full-service restaurant company in a polished/upscale casual dining restaurant company.
• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
• Proven track record in driving sales growth and achieving KPIs.
• Strong financial acumen and proficiency in POS and corporate software systems.
• Excellent interpersonal communication, critical thinking, and emotional intelligence.
• Prior experience in opening restaurants is strongly preferred.

Working Conditions

• Work is performed primarily in a restaurant environment, occasionally in an office and remote (home).
• Must be able to perform the essential functions of the role, including prolonged standing, walking, and other physical tasks, with or without reasonable accommodation.
• Must be able to travel extensively - up to 75% of the time.

Benefits

• Comprehensive Benefits: Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date.
• Paid Vacation and Sick Time: 20 days per calendar year for full-time Global Support Center team members, prorated for new hires.
• Paid Holidays: 12 company-selected holidays plus 2 floating holidays per year.
• Competitive Pay & Performance Incentives: Annual bonuses based on Company performance.
• Professional Development: Tuition reimbursement for job related programs.
• Lucky Cat Meal Card: Preloaded meal card for use at any corporate-owned P.F. Chang’s location.
• Exclusive Discounts: Access exclusive employee discounts.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Why work for us?

• We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.