Jobs · Management · Virginia

Area Asset Protection Manager

JCPenney · Virginia Beach, VA · 1 mo ago
Management$53k/yrFull-time

About the Role

Lead Asset Protection activities for assigned units in accordance with company policies and procedures, in order to drive sales and profits.

Responsibilities

  • Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
  • Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
  • Actively walks the floor and coaches in the moment to enhance each associate's ability to develop and advises Store/District Leadership Teams when opportunities are noted
  • Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
  • Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
  • Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
  • Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
  • Attends hearings as required and updates appropriate files with court-related outcomes
  • Creates and maintains relationship with local law enforcement and mall security partners
  • Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation
  • Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
  • Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process
  • Periodically audits departments for merchandise protection standard adherence
  • Identifies merchandise protection opportunities that deviate from company standards

Pay

USD $52,500.00 - USD $75,000.00 /Yr.

Benefits

  • Bonus eligibility under the Management Incentive Plan
  • Medical/dental/vision coverage
  • Term life insurance
  • Paid vacation and holidays (associates eligible for paid vacation are also eligible for eight paid holidays during the calendar year; store hourly associates scheduled to work on a designated holiday receive additional compensation)
  • 401(k) with Company match
  • Associate discount on merchandise at all Catalyst Brands
This response is AI-generated, for reference only.

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