Area Asset Protection Manager
JCPenney · Virginia Beach, VA · 1 mo ago
Management$53k/yrFull-time
About the Role
Lead Asset Protection activities for assigned units in accordance with company policies and procedures, in order to drive sales and profits.
Responsibilities
- Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
- Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
- Actively walks the floor and coaches in the moment to enhance each associate's ability to develop and advises Store/District Leadership Teams when opportunities are noted
- Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
- Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
- Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
- Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
- Attends hearings as required and updates appropriate files with court-related outcomes
- Creates and maintains relationship with local law enforcement and mall security partners
- Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation
- Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
- Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process
- Periodically audits departments for merchandise protection standard adherence
- Identifies merchandise protection opportunities that deviate from company standards
Pay
USD $52,500.00 - USD $75,000.00 /Yr.
Benefits
- Bonus eligibility under the Management Incentive Plan
- Medical/dental/vision coverage
- Term life insurance
- Paid vacation and holidays (associates eligible for paid vacation are also eligible for eight paid holidays during the calendar year; store hourly associates scheduled to work on a designated holiday receive additional compensation)
- 401(k) with Company match
- Associate discount on merchandise at all Catalyst Brands