Architect - AI & Telecom Transformation

This is an Onsite role in Denver CO/Atlanta GA.

About the role

We are looking for a customer-facing Lead Architect to drive Agentic AI-driven telecom transformation programs (large scale NOC / SOC / Operations, etc.), leading customer workshops, shaping solution roadmaps, defining AWS-based architectures and advising business, technology and executive stakeholders.

Responsibilities

• Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance and incident management domains.
• Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths and operational pain points.
• Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation.
• Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces and operational knowledge across telecom NOC/SOC ecosystems.
• Partner with AWS, customer network teams, operations teams and engineering stakeholders to design secure, scalable and cloud-native Agentic AI telecom platforms.
• Lead solutioning, PoCs, end-to-end technical delivery and executive presentations focused on operational efficiency, service reliability, network resilience and measurable business outcomes.
• Collaborate closely with Offshore teams, business, network, security, operations, product and engineering stakeholders throughout the transformation lifecycle.

Qualifications

• 15+ years of experience in Telecom, AI Automation and Digital Transformation.
• Hands‑on agentic AI implementation experience.
• Strong customer handling, consulting and stakeholder management experience.
• Deep telecom domain expertise across NOC, OSS/BSS, Service Assurance, Provisioning and Operations.
• Strong experience delivering AI‑driven transformation and automation programs.
• Strong AWS architecture, cloud migration, modernization and transformation experience.

Pay

The base compensation range for this role in the posted location is: $82,082‑$193,440. This role may be eligible for additional compensation such as variable incentives, bonuses, or commissions.

Benefits

Capgemini offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A‑F), defined by policy: Vacation: 12‑25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave; Medical, dental, and vision coverage (or provincial healthcare coordination in Canada); Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada); Life and disability insurance; Employee assistance programs; Other benefits as provided by local policy and eligibility.