Archery Technician - Full Time
Bass Pro Shops · Fort Myers, FL · 1 mo ago
EngineeringFull-time
Position Summary
The Archery Technician performs various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, assembly of products and direction / instruction to customers.
Responsibilities
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Troubleshoots, diagnoses, and tunes all archery equipment to make certain it is safe and functioning properly.
- Installs accessory items on Bows and demonstrates product to customers.
- Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed.
- Continues technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge.
- Assists with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items.
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
- Replenishes product on shelves as required per Merchandising guidelines.
- Keeps work area organized, clean and well stocked with supplies.
- Follows all Company Policies and Procedures.
- Performs other duties, assignments and responsibilities as needed.
Qualifications
- Minimum Degree Required: High School Diploma or Equivalent
- 2+ years' experience with bow set up
Skills
- Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight.
- Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
- Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation.
- Must be able to operate various equipment and tools including a bow press and chop saw.
- Instructs customers on safety, accessories, bow features and brand awareness.
Physical Requirements
- Constantly stand and/or walk during shift
- Constantly communicate with others to exchange information
- Constantly repeat motions that may include the wrists, hands and/or fingers
- Constantly lift or move objects weighing up to 20 pounds
- Occasionally operate machinery and/or power tools
- Occasionally ascend or descend ladders, stairs, ramps, etc.
- Occasionally work in noisy environments
- Light work that includes constantly moving or lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!