Archery Technician

About the role

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience – Every customer interaction is an opportunity to exceed expectations. We focus on making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – We succeed together by supporting one another and celebrating team wins. Collaboration and unity drive our performance and customer experience.
• Learning and Adapting to Constant Change – We embrace growth, innovation, and feedback. Change is not a barrier—it’s a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – Every task matters, and we take full responsibility for the results. Ownership means accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – Trust is the foundation of our relationships—with customers and with each other. We act with transparency, fairness, and respect at all times.

Responsibilities

• Carefully follow instructions per the specific requests of the customer, while maintaining safety requirements
• Service bows including:
  • Setting up bows with accessories
  • Tuning bows
  • Repair of bows
  • Stringing bows
• Communicate the process of repair and suggestions for ongoing maintenance
• Maintain an orderly and immaculate appearance of personal workspace, archery bench, back stock space, and surrounding areas
• Attend sales and product knowledge training meetings when required
• Be knowledgeable to answer questions concerning location, price, and use of merchandise
• Stock shelves, counters, or tables with merchandise
• Contact vendors to order and follow up on repair part orders
• Assist with customer trade-ins

Education & Experience

• The ideal candidate will have a high school diploma or general education degree (GED), or 3 months of related experience, or an equivalent combination of education, training, and experience.
• Candidate must be at least the age of 18.

Physical Requirements / Lifting Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Must be able to also exert up to 50–80 lbs of pulling force regularly.
• Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Schedule

• Must be flexible to work an assigned shift scheduled between 4 pm–9 pm Monday through Friday, 9 am–7 pm Saturday, and 11 am–6 pm Sunday.
• Schedule is generally 1–2 nights per week and an every-other-weekend rotation.
• Average hours per week: 20–25.

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• Associate discounts
• Full health coverage including medical, HSA, dental, and vision
• Accident and hospital indemnity insurance
• Employee Assistance Program
• Paid time off, holiday pay, maternity leave, and bereavement leave
• Additional leave benefits may apply based on your state of employment