Archery Technician

About the role

The Archery Technician supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. This position involves troubleshooting, diagnosing, and tuning all archery equipment to make sure it is safe and functioning properly. Additionally, the technician installs accessory items on bows and demonstrates products to customers.

Responsibilities

• Troubleshoots, diagnoses, and tunes all archery equipment to ensure safety and functionality.
• Installs accessory items on Bows and demonstrates product to customers.
• Affords technical support to customers by answering specific questions about the operation of the unit and the work to be done or work already completed.
• Continues technical training to enhance proficiency, quality of work, and product knowledge.
• Aids in maintaining pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing, and pricing of all products including advertised items.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions through identifying and evaluating their needs, making product recommendations based on this analysis, promoting programs like CLUB Membership, VOC, and In-Store Pick-up.
• Replenishes product on shelves as required per Merchandising guidelines.
• Keeps work area organized, clean, and well-stocked with supplies.
• Follows all Company Policies and Procedures.
• Performs other duties, assignments, and responsibilities as needed.

Qualifications

• Minimum Degree Required: High School Diploma or Equivalent
• Years of experience: 2+ years’ experience with bow set up
• Knowledge, Skills, and Abilities: Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight. Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation. Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation. Must be able to operate various equipment and tools including a bow press and chop saw. Instructs customers on safety, accessories, bow features, and brand awareness.

Skills

• Customer Service
• Technical Troubleshooting
• Product Knowledge
• Equipment Operation
• Customer Interaction

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions! DentalVisionVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationBass Pro Cares FundAnd more!

Pay

N/A

Schedule

N/A