Archery Technician

About the role

The Archery Technician performs various selling and customer service activities, including greeting customers, handling merchandise, providing product information and assistance, assembling products, and offering direction and instruction to customers.

Responsibilities

• Deliver world-class customer service to ensure a pleasant and productive shopping experience.
• Troubleshoot, diagnose, and tune all archery equipment to ensure safety and proper functionality.
• Install accessory items on bows and demonstrate products to customers.
• Answer technical questions to help customers understand product operation and completed or required work.
• Pursue ongoing technical training to improve proficiency and product knowledge.
• Maintain pricing and UPC integrity, ensure accurate inventory, and manage proper product display, signing, and pricing, including advertised items.
• Assist customers in making buying decisions by identifying needs, evaluating options, and making product recommendations.
• Promote programs such as CLUB Membership, VOC, and In-Store Pick-up.
• Replenish product on shelves according to merchandising guidelines.
• Keep the work area organized, clean, and well-stocked with supplies.
• Follow all company policies and procedures.
• Perform additional duties and assignments as needed.

Requirements

• High School Diploma or equivalent.
• 2+ years of experience with bow setup.

Skills

• Perform bow setup for customers, including determining draw length, identifying eye dominance, and setting draw weight.
• Assemble bows and install accessories such as kisser buttons, peep sights, D loops, nock locations, and scopes.
• Set up arrows, including determining arrow length, spine, and insert installation.
• Operate equipment and tools, including bow presses and chop saws.
• Instruct customers on safety, accessories, bow features, and brand awareness.

Physical Requirements

• Constantly stand and/or walk during shifts.
• Constantly communicate with others to exchange information.
• Constantly repeat motions involving wrists, hands, and/or fingers.
• Constantly lift or move objects weighing up to 20 pounds.
• Occasionally operate machinery and/or power tools.
• Occasionally ascend or descend ladders, stairs, or ramps.
• Occasionally work in noisy environments.
• Perform light work involving constant movement or lifting of objects up to 20 pounds, occasionally moving or lifting objects up to 100 pounds (with team assistance as needed).

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Voluntary benefits.
• 401k Retirement Savings Plan.
• Paid holidays, vacation, and sick time.
• Bass Pro Cares Fund.
• Additional benefits available.