Arcade Tech/Pin Chaser

About the role

As an Arcade Technician at FatCats, you'll keep our arcade games in top shape, creating a fantastic experience for our guests. You'll be the go-to person for diagnosing game issues, performing routine maintenance, and handling game repairs. If you're a tech-savvy problem-solver who loves hands-on work in a lively atmosphere, this role is perfect for you!

Our mission is to delight and connect people... one game, one film, one experience at a time. This mission extends to our team too! We foster a fun, supportive atmosphere that values personal growth, promotes from within, and encourages individuality and work-life balance. At FatCats, we practice Humility by listening first, Trust by believing in each other, Excellence by improving every day, Teamwork by showing up for one another, and Stewardship by leading in our roles.

Responsibilities

• Maintain and clean arcade games, monitor their performance, and make any necessary repairs.
• Troubleshoot technical issues.
• Assist guests when they run into problems or need help picking out a prize from our redemption area.
• Update the Attractions Manager about the status of each game.
• Support other tech projects and help with the arcade's overall upkeep, ensuring every game is ready for fun.
• Keep bowling machines in top shape, solve minor mechanical issues, and perform maintenance to ensure every guest has a seamless experience.
• Work hands-on with bowling equipment, troubleshoot issues, and interact with guests.
• Start with a quick team check-in, making sure all tools are ready for any unexpected repairs.
• Monitor bowling machines for minor malfunctions and quickly step in to troubleshoot or repair issues to keep games running smoothly.
• Perform regular maintenance, ensuring the equipment stays in excellent shape.
• When needed, assist the Facility Manager with projects to keep bowling lanes and facilities in top condition.

Requirements

• One year of technical computer experience or relevant training.
• Can troubleshoot mechanical, electrical, software, and hardware issues.
• Work well with others and communicate clearly.
• Be proactive and think ahead to see what needs to be done.
• Manage time and tasks efficiently.
• Be mechanically inclined and have a hands-on approach to problem-solving.
• Communicate clearly and engage with guests to enhance their experience.
• Proactively maintain cleanliness and organization in the workshop.
• Follow all safety protocols and procedures.
• Assist with repairs, maintenance, and other essential tasks.

Benefits

• Free arcade play
• Free bowling
• $1 movie tickets
• Discounted food
• Holiday pay

Schedule

We're busiest when others are having fun, so we need people who can work nights, weekends, and holidays. We will always do what we can to work with your schedule.