Jobs · Management · Nevada

Arcade Attendant Part Time

Peppermill Resort Spa Casino · Reno, NV · 3 wk ago
On-siteManagementPart-time

About the role

To ensure guest service needs regarding purchases, prize redemption and game play in the arcade. Create and maintain a clean, safe and enjoyable environment for all guests.

Responsibilities

  • Providing superior guest service
  • Instruct guests on the products of the facility and how to use them (i.e. games, debit card system, redemption purchases and arcade club)
  • Sell debit cards, redemption tickets and party packages
  • Redeem redemption merchandise
  • Create guest accounts
  • Communicate any equipment malfunction to technician, lead or manager
  • Cleaning, detailing and testing games
  • Ensure all guests are following the rules
  • Communicate any guest or other issues to a lead or manager ASAP

Qualifications

  • Possess excellent guest service skills
  • Possess good verbal communication skills.
  • Ability to interact well with children and adults
  • Ability to understand basic arcade game operation
  • Ability to make change accurately
  • Ability to lift 15 lbs. weight from the floor.
  • Ability to multitask.
  • Ability to read small numbers.
  • Ability to accurately complete a detailed daily checklist

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