AR Specialist (Contract Position)

About the Role

MedCerts is a national online career training school pioneering the way students learn, and employers hire. Focused on direct‑to‑consumer certifications in the healthcare and IT fields, the eLearning school helps students gain the skills and knowledge necessary to excel in new careers and delivers employers the right candidates to fit their organization. MedCerts delivers certification and career training through HD‑quality video‑based instruction, virtual simulations, games and animations, and on‑the‑job training. Since 2009, the company has trained over 25,000 students in over 35 career programs and over 1,000 organizations using or hiring these students.

Responsibilities

• Ensure accurate data entry, general ledger coding, and allocation of student invoices for assigned revenue channels
• Submit invoices on external partner portals as required
• Resolve complex billing issues and discrepancies as needed
• Monitor and process incoming payments daily
• Research unidentified payments and process accordingly
• Process student cases daily; cancellations, withdrawals, and program changes
• Reconcile revenue for assigned student channels weekly and at month‑end close
• Identify accounts that require adjustments and execute accordingly
• Conduct payment reconciliation on accounts as needed
• Lead collections efforts on delinquent accounts
• Provide outstanding customer service on internal and external requests
• Assist the AR Manager in the ongoing process aimed towards identifying and decreasing outstanding accounts receivables and reconciling the student deposit account
• Partner with other AR team members to cross train as necessary
• Document processes and procedures specific to assigned student revenue channels as needed
• Special projects and tasks as directed

Qualifications

• 3‑5 years of experience in accounts receivable
• Excellent interpersonal and communication skills
• Strong research, analytical, and problem‑solving skills
• Proficient in Excel and Microsoft Office applications
• Understanding of GAAP and basic accounting functions
• Hands‑on experience with NetSuite and Salesforce a plus
• Ability to work in a team‑based environment but also be a self‑starter and work independently on assignments
• Adequately handle multiple demands calmly and effectively, while maintaining attention to detail and follow through

Working Conditions

This is a remote position in which work will be completed during normal business hours (approximately 8:30 am – 5:00 pm).

Compensation & Benefits

Compensation is based on education, experience, qualifications, work location, expected quality and quantity of work, required travel, external market and internal value. The anticipated hourly range is between $20 and $24 per hour; offers will typically be in the bottom half of the range. Actual compensation may vary based on geographic location, experience, training, education, and local market conditions.

Job Type

EOR Contractor_CW (Fixed Term)