AR Representative

Responsibilities

• Responsible for complying with all established internal guidelines in an effort to ensure timely and accurate collection of outstanding invoices and correct usage of accounting mechanisms and reporting capabilities using EPIC accounts receivable system
• Effectively utilize all electronic tools available to understand and resolve rejected or unpaid claims
• Identifies and reports to immediate supervisor any third party rejection trends or other issues that may effect claims payment
• Mets and strives to exceed the productivity measurements as set forth by the PBO senior leadership
• Complies with the standards set forth by documenting comments as indicated: Action taken on follow-up Balance/payment information Next follow-up and appropriate activity code used in EPIC
• Provides required documentation to third party payers in a timely and professional manner
• Maintains training and successfully keeps up-to-date on all features regarding EPIC AR Follow-up
• Acquires and maintains a working knowledge of how the EPIC system can best be utilized
• Acquires and maintains a good working knowledge of how the CPUP/ EPIC physician billing system is constructed to assure knowledge and compliance with any special data entry requirements
• Acquires and maintains a working knowledge of Microsoft Outlook, Excel and Word, payer websites, document imaging, Correct Coding Software and the SMS system
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

Qualifications

• H.S. Diploma/GED
• 2+ years of professional experience
• Attends and maintains regularly scheduled Epic training, successfully passing any required exams
• Bachelor's degree (Preferred)