AR Operations Manager

Key Responsibilities

• Lead all Accounts Receivable and Credit operations
• Oversee aging analysis, collections strategy, and credit decision-making
• Manage customer service activities, including escalated billing and payment issues
• Persist cross-functionally with operations, sales, and leadership to resolve order, delivery, invoicing, and account concerns
• Develop and mentor AR, Customer Service, and Administrative teams
• Drive process improvements, standardization, and operational efficiencies
• Support finance integration and process harmonization initiatives

Compensation & Benefits

• Salary: $90,000 - $110,000
• Benefits Include:
• Comprehensive health insurance with company covering approximately two-thirds of premiums
• 401(k) with 3% Safe Harbor contribution plus 2% company match
• PTO package starting at a minimum of two weeks, with flexibility for experienced hires

Ideal Background

• Progressive experience in Accounts Receivable, Credit, and Customer Service leadership
• Strong understanding of collections, aging analysis, and credit management
• Proven experience leading and developing teams
• Process improvement and operational excellence mindset
• Able to work cross-functionally and build relationships across departments
• Experience within distribution, manufacturing, wholesale, or related industries is a plus