AR Clerk

Key Responsibilities

• Handles all private pay billing and collection tasks, ensuring accuracy and compliance with regulations.
• Prepares and issues monthly invoice statements using billing software; verifies census data and account details.
• Maintains knowledge of Medicaid, local agency policies, and patient liability to ensure proper billing practices.
• Manages resident and family communications regarding billing, responds to inquiries, and escalates complex issues as needed.
• Tracks and documents account activity, collections, and insurance payment details in the system.
• Analyzes accounts receivable aging reports; initiates follow-ups, collection letters, and payment plans.
• Collaborates with site teams and third-party coordinators to resolve account issues and ensure accurate receivables.
• Participates in monthly AR reviews and recommends appropriate actions for unresolved accounts.
• Supports financial operations by preparing adjustments, issuing approved refunds, and identifying process improvement opportunities.
• Attends trainings and team meetings; assists with onboarding and site staff training when needed.

Qualifications

• A high school diploma or equivalent is required.
• Strong skills in Excel, billing software, and electronic medical records systems are necessary.
• The Accounts Receivable Clerk must be organized, responsive, and able to manage a high volume of accounts with accuracy.