AR Billing Representative

Responsibilities

• Continuously monitor, follow up, and assist in the processing of all revenue cycle functions.
• Aid in processing insurance claims including submission, claim correction, and resubmission.
• Ensure claims are successfully submitted and received at the payer level.
• Follow up on unpaid insurance claims and communicate with insurance companies to resolve issues.
• Manage insurance ticklers, monitor timely claim processing by insurance companies, and ensure proper reimbursement.
• Prepare and submit claim level appeals when necessary.
• Assist patients in resolving insurance claim issues and offer self-pay balance payment options.

Primary Interactions

• Internal – Supervisor, coworkers, physicians, and patients.
• External – Insurance companies, referring physician offices, patients, and the public.

Competencies

• Accuracy is critical.
• Attention to detail is vital.
• The ability to multitask is important.
• Professionalism.
• A positive attitude.
• Team player.

Minimum Requirements

• Knowledge of billing software associated with healthcare offices.
• Understanding of medical office and hospital operations.
• Knowledge of human anatomy and physiology.
• Exceptional organizational skills.
• Excellent customer service skills, both internally and externally.
• Fluency in English (reading, writing, comprehension, and speaking).
• Compliance with HIPAA and OIG requirements.
• Passing background check and drug/alcohol testing.

Physical Demands

• Sit, stand, walk, speak, hear, use hands, handle documents, bend, stoop as needed, and reach with hands and arms.
• Regular use of keyboard and computer.
• Strong vision abilities for extensive computer-related work.

Work Experience

• Preferably 1 year of experience in medical billing.

Location

• Casper, WY

FLSA Status

• FT Non-Exempt

Schedule

• Monday – Friday 8:00 AM – 5:00 PM (flexibility required due to patient load).

Basic Benefits

• Health
• Dental
• Vision
• Basic (paid by company) and Voluntary Life and AD&D
• Short- and Long-Term Disability
• Supplemental Insurance
• Paid Time Off (PTO)
• Major Holidays Paid (5-6)
• Retail
• Safe Harbor Contribution
• Profit Sharing Contribution