AR Assistant

Position Summary

The Accounts Receivable Assistant is responsible for supporting the Accounts Receivable team through daily invoicing, payment processing, cash application, chargeback management, and customer account maintenance. This role is focused on ensuring accurate and timely processing of customer payments while maintaining organized financial records and supporting overall AR operations.

Key Responsibilities

• Accounts Receivable & Cash Application
• Retrieve remittance information from customer emails, portals, and other sources.
• Verify customer payments and accurately process cash receipts.
• Apply payments within the company's accounting system (Unix).
• Balance and reconcile payments to ensure accuracy.
• Review cash reports and bank balances to validate transactions and reconciliations.
• Identify, research, and code chargebacks and deductions using the appropriate deduction codes and invoice references.
• Billing & Invoicing
• Manage daily invoicing and billing activities.
• Distribute invoices via email and mail as required.
• Process NET payment application requests.
• Handle specialized invoicing for international customers.
• Customer Account Management
• Manage an assigned AR portfolio focused primarily on overcharge rebate accounts.
• Monitor customer accounts and support chargeback and invoice management activities.
• Affiliate in collections-related account maintenance as needed.
• Administrative Support
• Process and verify daily check and wire deposits.
• Scan, index, and maintain electronic documents in accordance with document retention requirements.
• Provide front desk coverage and administrative assistance when needed.
• Support the Accounts Receivable team with additional administrative and operational duties.

Qualifications

• Minimum of 2 years of Accounts Receivable experience required.
• Experience with cash application and payment processing.
• Strong attention to detail and accuracy in handling financial transactions.
• Ability to research and resolve payment discrepancies and chargebacks.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office applications, particularly Excel.
• Experience with ERP or accounting systems preferred; Unix system experience is a plus.
• Ability to work effectively in a fast-paced environment while managing multiple priorities.

Preferred Attributes

• Strong analytical and problem-solving skills.
• Effective written and verbal communication abilities.
• Customer service mindset and professionalism in handling account inquiries.
• Ability to work independently while contributing to a collaborative team environment.