Aquatics Director- Full Time

About the role

We are seeking an Aquatics Director to join our team at the Greater Philadelphia YMCA. Our mission is to positively impact the community through programs that help children reach their full potential.

Responsibilities

• Understand overall branch revenue and program goals, plan and execute daily/weekly workload to deliver department goals, membership goals and member engagement
• Champion a culture where teams love to work, and members love to visit; recognize member-centered behaviors and reward outstanding performance
• Create and sustain an environment that values all people for their unique talents. Take an active role in promoting and leveraging practices that support diversity, inclusion, global engagement, and cultural competence
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, and weekends)
• Ensure the swimming facility meets or exceeds Aquatic Safety Standards
• Facilitate monthly in-service meetings that include skill review
• Supervise staff and ensure appropriate staffing of pool
• Cook up a rotation of staff
• Ensure program quality and monitor staff performance and member service
• Develop high-quality aquatics programs, including swim lessons and water fitness, that meet the community's needs
• Ensure safety and prevent injuries by supervising the pool area

Requirements

• Bachelor’s Graduate or Equivalent
• Experience in fitness, retail, recreation management or hospitality industries
• Experience supervising and managing preferred
• Experience providing high-end member service and managing member concerns
• Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence

Qualifications

• Pursue American Red Cross Lifeguard certification as well as YMCA swim lesson instructor certification upon hire

Benefits

• Free YMCA membership - access to all branches!
• Sweet discounts on child care and summer camp programs
• Generous Paid Time Off + 7 paid holidays throughout the year
• Supplemental insurance benefits

Pay

Commensurate with experience

Schedule

Flexible work schedule

Skills

• Strong leadership skills
• Possess a passion for member service, building and maintaining a culture of member service excellence
• Ability to manage member concerns
• Experience supervising and managing
• Experience providing high-end member service
• Experience pursuing American Red Cross Lifeguard certification and YMCA swim lesson instructor certification

Benefits

• Medical, Dental, Vision, Disability, and Life Insurances
• Generous Paid Time Off + 7 paid holidays throughout the year
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger

What we offer

• Support from an amazing leadership team
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger
• Equal Opportunity Employer

How to apply

Get the ball rolling with our quick, 3-minute online application. The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.