Aquatic Safety Specialist

JOB SUMMARY

The Aquatic Safety Specialist monitors The Cove at the Lakefront® facility to ensure a safe, well-maintained pool environment. This position enforces policies and procedures, provides emergency care and treatment, performs cleaning and maintenance, and guides the daily operations of lifeguard and facility attendant staff.

ESSENTIAL JOB FUNCTIONS

• Ensures the safety of all patrons and staff by visually scanning all areas and responding to emergencies.
• Performs daily inspections of mechanical systems and equipment, and reports issues to management.
• Enforces safety and industry regulations, and meets customer service standards.
• Trains and supervises lifeguard and aquatic attendant staff.
• Provides customer service, resolves complaints, and assists with special events.
• Monitors lifeguard shifts, equipment usage, and staff behavior.
• Provides information about services and assists with facility rentals.
• Completes other duties as assigned.

EDUCATION/TRAINING/EXPERIENCE

• Must be at least 18 years old and have two years of lifeguard or related work experience.
• Must possess or be able to obtain a StarGuard Elite Lifeguarding and Dispatch Certification within 30 days of employment.
• Must possess or be able to obtain an StarGuard Elite Instructor Certification Level 1, 2, or 3 within 90 days of employment.
• Must have a valid Texas Driver’s License or reliable transportation.

LICENSES OR CERTIFICATES

• StarGuard Elite Lifeguarding and Dispatch Certification.
• StarGuard Elite Instructor Certification Level 1, 2, or 3.

OTHER SKILLS, ABILITIES & REQUIREMENTS

• Knowledge of customer service practices and procedures.
• Knowledge of Town and facility policies and procedures.
• Knowledge of Emergency Action Plan (EAP) policies and procedures.
• Ability to communicate effectively orally and in writing.
• Ability to monitor and enforce departmental health and safety policies.
• Ability to resolve customer complaints and concerns.
• Ability to implement departmental rules, procedures, and objectives.
• Ability to interact with all age groups.
• Ability to remain attentive and alert for extended periods.
• Ability to perform CPR, rescue breathing, and first aid as needed.

PHYSICAL DEMANDS

• Regularly stands, walks, sits, uses hands to operate various machines and/or equipment, talks, hears, stoops, kneels, crouches, or crawls.
• Frequently lifts and/or moves up to fifty (50) pounds and pushes/pulls up to seventy-five (75) pounds.

WORK ENVIRONMENT

• Primarily office environment with some outdoor exposure to adverse weather conditions.