Aptitude Senior Technician

Best People + Right Culture drive JE Dunn’s success. By hiring inspired people, giving them challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve sustained growth in our industry for over 100 years. Aptitude, JE Dunn’s strategic partner for technology integration services, was created to meet the complex demands of modern building projects. Our diverse teams enrich lives through inspired people and places every day, and we need inspired people like you to join us in building perfection.

About the role

The Senior Aptitude Technician supports integrated technology system activities—installation, testing, and maintenance—on job sites by working with tools, participating in testing, and installing systems. This position completes tasks personally and supervises a crew as a working lead, performing all activities in alignment with JE Dunn’s strategy, vision, and values.

Autonomy & Decision Making: Makes decisions on routine matters, provides recommendations to supervisor, and refers exceptions to supervisor.

Career Path: Aptitude Foreman

Responsibilities

• Learns and actively participates in the company’s safety culture by demonstrating commitment to an injury-free environment through individual actions and mentoring others.
• Works with tools to complete specific assigned tasks on a project.
• Tracks and reports units and labor hours, including filling out and submitting timecards.
• Maintains proper care and the appropriate number of tools and equipment necessary to support project production.
• Leads and monitors safety and security procedures within the crew.
• Understands and achieves crew production goals.
• Establishes crew sizes that align with production goals.
• Documents key information such as activities, production, and crew sizes.
• Communicates with suppliers and coordinates delivery of supplies to the jobsite.
• Understands and maintains established quality levels associated with duties.
• Coordinates other trade work associated with the assigned scope of work.
• Participates in all safety activities such as toolbox talks, job hazard analysis, job site analysis, and SIMS (Site Information Management System) reporting.
• Reads and understands plans, specifications, shop drawings, and coordination drawings.
• Provides on-the-job guidance and willingly shares subject matter expertise to support team member learning and development.
• Coordinates inspections for assigned scope of work.
• Leads a small team implementing complex installations and ensures team adherence to industry standards and project timelines.
• Oversees quality of all aspects of structured cabling projects.
• Troubleshoots advanced systems issues and implements effective solutions.

Requirements

• High School Diploma or GED (Preferred).
• Apprentice and/or Vocational/Technical/Trade training (Preferred).
• In lieu of the above requirements, equivalent relevant experience will be considered.
• 2+ years’ experience in cable installation, testing, or maintenance, with a preference for experience in a data center environment.

Skills

• Ability to perform work accurately and completely, in a timely manner.
• Effective communication skills, verbal and written.
• Knowledge of specific trades and scopes of work.
• Proficiency with termination and splicing tools and inspection scopes.
• Understanding of MPO trunks and high-density systems.
• Proficient with OTDR, OLTS, and inspection tools.
• Demonstrated ability to manage multi-system integration projects.
• BICSI, NICET, or manufacturer certifications preferred.
• Basic understanding of principles of layout and construction math.
• Ability to complete assigned duties with minimal guidance.
• Ability to provide excellent customer service.
• Ability to build relationships and collaborate within a team, both internally and externally.
• Proficiency in MS Office and other computer applications.

Working Environment

• Must be able to lift at least 50 pounds.
• May be exposed to extreme conditions (hot or cold).
• Must be willing to work non-traditional hours to meet project needs.
• Must have reliable transportation.
• May require use of respirator.
• Must be comfortable working at projected heights, narrow workspaces, and various depths (trenches).

Frequent activities: Standing, walking, climbing, bending, kneeling, carrying, swinging, reaching above shoulder, pushing, pulling, balancing.

Occasional activities: Sitting, viewing computer screen.

Specific environmental and physical requirements may vary by project type/location.

Benefits

The benefits package for this position is Professional Non-Union. Click here for benefits details.