Aptitude Senior Technician

About the role

Best People + Right Culture. These are the driving forces behind JE Dunn’s success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years. Aptitude, JE Dunn’s strategic partner for technology integration services, was born out of the growing need to meet the increasingly complex demands of modern building projects.

The Senior Aptitude Technician will support integrated technology system activities (installation, testing, and maintenance) on a job site by working with tools, participating in testing and installing systems. This position will be responsible for completing tasks personally and supervising a crew as a working lead. All activities will be performed in support of the strategy, vision, and values of JE Dunn.

Responsibilities

• Learns and actively participates in all aspects of the company’s safety culture by demonstrating commitment to an injury free environment through individual actions and mentoring others
• Works with tools to complete specific assigned tasks on a project
• Tracks and reports units and labor hours, including filling out and submitting timecards
• Maintains proper care and the appropriate number of tools and equipment necessary to support productions specific to a project
• Leads and monitors safety and security procedures within the crew
• Understands and achieves crew production goals
• Establishes crew sizes that align with production goals
• Documents key information such as activities, productions and crew sizes
• Communicates with suppliers and coordinates delivery of supplies to jobsite
• Understands and maintains established quality levels associated with duties
• Coordinates other trade work associated with the assigned scope of work
• Participates in all safety activities such as tool box talks, job hazard analysis, job site analysis and SIMS (Site Information Management System) reporting
• Reads and understands plans, specifications, shop drawings and coordination drawings
• Provides on-the-job guidance and willingly shares subject matter expertise in order to support team member learning and development
• Coordinates inspections for assigned scope of work
• Leads a small team implementing complex installations and ensuring team adherence to industry standards and project timelines
• Oversees quality of all aspects of structured cabling projects
• Troubleshoots advanced systems issues and implement effective solutions

Requirements

• Ability to perform work accurately and completely, and in a timely manner
• Effective Communication skills, verbal and written
• Knowledge of specific trades and scopes of work
• Proficiency with termination and splicing tools and inspection scopes
• Understanding of MPO trunks and high-density systems
• Proficient with OTDR, OLTS, and inspection tools
• Demonstrated ability to manage multi-system integration projects
• BICSI, NICET, or manufacturer certifications preferred
• Basic understanding of principles of layout and construction math
• Ability to complete assigned duties with minimal guidance
• Ability to provide excellent customer service
• Ability to build relationships and collaborate within a team, both internally and externally
• Proficiency in MS Office and other computer applications

Qualifications

High School Diploma or GED (Preferred)

Apprentice and/or Vocational/Technical/Trade training (Preferred)

In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

2+ years’ experience in cable installation, testing or maintenance, with a preference towards experience in a data center environment (Preferred)

Working Environment

Must be able to lift at least to 50 pounds

May be exposed to extreme conditions (hot or cold)

Must be willing to work non-traditional hours to meet project needs

Must have reliable transportation

May require use of respirator

Must be comfortable working at projected heights, narrow workspaces, various depths (trenches)

Frequent activity: Standing, Walking, Climbing, Bending, Kneeling, Carrying, Swinging, Reaching above Shoulder, Pushing, Pulling, Balancing

Occasional activity: Sitting, Viewing Computer Screen

Benefits

The benefits package aligned to this position is Professional Non-Union.