Apprentice Service Technician

Essential Functions

• Test, inspect and clean all equipment (i.e., DVRs and video devices)
• Inspect, test & replace wireless batteries & Control panel batteries
• Ensure all access control devices are working properly
• Test & inspect all intrusion points
• Test communication and backup signals
• Test & inspect vaults, safes, and ATMs
• Test, inspect and clean DVRs and video devices
• Clean & focus video cameras
• Document inspections and completing checklists for each preventative maintenance call
• Verify all alarm signals have been received
• Contacting customer to schedule calls and to provide estimated time of arrival
• Escalate problems when appropriate & communicate serious problems to appropriate team members
• Accurately report preventative maintenance service ticket data
• Interact in a professional manner with customers to foster positive customer relations
• Maintain effective communication with mentors and team-members
• Develop working knowledge of all operating standards, practices, and procedures
• Organize and manage truck stock parts and tools
• Attend training courses in-person and virtually
• Complete weekly status reports, evaluations, and testing

Additional Duties

Additional duties as assigned

Securitas Technology Offers

• Comprehensive Benefits Including Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

About the Role

This one-year program, developed in partnership with the Security Industry Association (SIA) and approved by the U.S. Department of Labor, offers a unique blend of hands-on experience, virtual training, and industry mentorship. As an apprentice, you’ll gain practical skills in low-voltage electronic security systems, receive pay adjustments with each milestone, and earn a $2,000 graduation bonus. Upon completion, you’ll be promoted to a technician level with opportunities for further growth within Securitas Technology in the United States.

Qualifications

High school diploma or equivalent required. Must be able to pass a background check and drug screening. Must be able to work flexible hours and travel to various locations as needed.

Skills

Strong attention to detail and problem-solving skills

Benefits

Comprehensive benefits package including medical, dental, vision, life, critical illness, and hospital indemnity coverage

Schedule

Flexible schedule to accommodate work requirements

Pay

$15.00 per hour with potential for pay increases based on performance