Apprentice Plumber/Service Technician

Responsibilities

• Roto-Rooter plumbing apprentices/drain service technicians use their skills to provide solutions to plumbing and drain problems.
• A service call begins with diagnosing problems then providing cost estimates to close the sale.
• Perform sewer and drain cleaning services for customers utilizing specialized Roto-Rooter equipment and tools.
• Document estimates and invoices, both in writing and on a provided smartphone.
• Collect monetary payment and move on to the next service call.
• Engage in direct interactions with vulnerable populations, including children and the elderly.
• Conduct extensive driving to customer locations in a timely and professional manner.
• Enter customers’ residences to deliver reliable service while resolving plumbing issues.

Requirements

• A valid driver’s license
• Excellent communication skills
• A mechanical aptitude is desirable, but prior plumbing experience is not necessary
• Service technicians are paid an hourly rate of $17.81 during training.
• After training, they are paid an hourly rate at or above the minimum wage for all hours worked.
• The hourly pay rate may vary, depending on whether the pay is for base pay paid at the employee’s base hourly rate (minimum wage), or administrative pay for administrative hours worked (between minimum wage and $70.19).
• Service technicians also have the potential to earn commissions at the rate of 16-22% of revenue depending on the revenue category.
• Commissions ranging from $10 to $155 can also be earned for selling products and treatments.

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.