Apprentice Piercer

About the role

Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.

Compensation

During the 6-week training program, apprentices make $19/hour, plus tips. Upon successful completion, graduated apprentices make $24/hour as Associate Piercers, plus tips.

Training program

Apprentices undergo a minimum 6-week paid piercing training program inclusive of classroom style learning, observation, and hands-on training. The program takes place in one of our studio locations. Travel to one of our Studios for the duration of the training program is paid by Studs.

Responsibilities

• Service Oriented
  • Embody our performance-oriented culture by meeting and exceeding expectations
  • Serve as a brand ambassador: educate clients on the unique Studs experience through our selling cycle
  • Deliver confident, clear, and professional communication with clients during their entire Studs experience
• Decision Quality & Execution
  • Leverage Studs' resources and policies in decision making
  • Become well-versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met
  • Show consistent and detailed record keeping of all maintenance, sterilized inventory and tools
• Talent & Integrity
  • Prioritize Studio compliance and be accountable to standard operating procedures and company policy
  • Admit mistakes and escalate when help is needed
  • Live out our Core Values
  • Show consistency by providing best-in-class service to everyone in the Studio
  • Provide solutions-oriented feedback and be open-minded to receiving it

Requirements

• 3 years of relevant work experience
• At least two years as a Medical Assistant or Phlebotomist (performing venipunctures and/or finger sticks) preferred
• Must be able to:
  • Visually inspect ear anatomy to execute advanced piercings
  • Deliver piercings with a steady hand
  • Lift 20 lbs
  • Handle chemicals safely
• Must pierce a minimum 18 appointments a day
• Driven, creative problem solver that consistently acts with integrity and speaks up
• Owner's mindset, with the ability to approach feedback and problems with a positive attitude

Schedule

• Full Time: Flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays. Must maintain consistent availability. Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO. Schedules may vary based on business needs, and Full-Time employees are expected to prioritize Studs as their primary employment commitment.
• Part Time: Flexible schedule of varying days and hours, including evenings, weekends, and holidays. Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away. Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations.

Benefits

• Full Time:
  • Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
  • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
  • Voluntary Life Insurance
  • Health and Commuter Tax-Advantaged Accounts
  • 401(k) Retirement Savings Plan
  • Paid Time Off and Paid Safe & Sick Leave Accruals
  • Paid Parental Leave
  • Paid Sabbatical After 4 Years of Service
  • Exclusive Employee Discounts on Piercings and Jewelry (friends and family covered too!)
  • Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!
• Part Time:
  • Paid Safe & Sick Leave Accrual
  • FSA Health and Commuter Tax-Advantaged Accounts
  • 401(k) Retirement Savings Plan
  • Exclusive Employee Discounts on Piercings and Jewelry (friends and family covered too!)