Apprentice Piercer

Studs is a category‑defining ear‑piercing and earring brand recognized as one of “the 10 most innovative companies in retail for 2023” by Fast Company. The company offers an end‑to‑end Earscaping® experience that combines piercing, after‑care, and earring shopping in a cool, fun, and welcoming environment. Apprentices participate in a minimum 6‑week paid training program that includes classroom learning, observation, and hands‑on practice, after which they may become Part‑Time Associate Piercers at the Heights Mercantile studio.

Responsibilities

• Embodies a performance‑oriented culture by meeting and exceeding expectations.
• Acts as a brand ambassador, educating clients on the unique Studs experience throughout the selling cycle.
• Delivers confident, clear, and professional communication with clients during their entire Studs experience.
• Leverages Studs resources and policies in decision making.
• Becomes well‑versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met.
• Maintains consistent and detailed record‑keeping of all maintenance, sterilized inventory, and tools.
• Prioritizes studio compliance and adheres to standard operating procedures and company policy.
• Admits mistakes, escalates when help is needed, and lives out the company’s Core Values.
• Provides best‑in‑class service to everyone in the studio and offers solutions‑oriented feedback.

Requirements

• 3 years of relevant work experience.
• At least two years as a Medical Assistant or Phlebotomist (performing venipunctures and/or finger sticks) preferred.
• Flexible schedule availability, including evenings, weekends, and holidays; at least 4 days per week including Saturday and Sunday.
• Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and any approved accommodations.
• Ability to pierce a minimum of 18 appointments per day.
• Capability to visually inspect ear anatomy to execute advanced piercings.
• Steady hand for delivering piercings.
• Physical ability to lift 20 lb and handle chemicals safely.
• Willingness to travel to a studio location for the duration of the paid training program (expenses covered by Studs).
• Driven, creative problem‑solver who consistently acts with integrity and speaks up.
• Owner’s mindset with a positive attitude toward feedback and problem solving.

Pay

• During the 6‑week training program: $19 per hour plus tips.
• After successful completion (Associate Piercer): $24 per hour plus tips.

Schedule

• Flexible schedule of varying days and hours, including evenings, weekends, and holidays.
• Minimum of 4 days of availability each week, inclusive of Saturday and Sunday.
• Up to 29 hours per week, subject to local labor laws and approved accommodations.

Benefits & Perks

• Paid Safe & Sick Leave Accrual.
• FSA Health and Commuter Tax‑Advantaged Accounts.
• 401(k) Retirement Savings Plan.
• Exclusive employee discounts on piercings and jewelry (including friends and family).