Apprentice Parts Consultant

About the role

Western States has a long legacy of providing quality equipment and excellent service to customers since 1956. Our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service – but through our people. We are committed to:

• The Power of our Purpose: “Building our Communities for a Better Tomorrow”
• Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABILITY, and INNOVATION
• Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You

Why You’ll Like It Here

Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:

• Three weeks of accrued PTO to start, increases with tenure
• Company paid health care premium option for employees
• Health, dental, and vision insurance
• Wellness dollars
• 401k with company match and profit sharing
• Education reimbursements, tool loans, and safety & tooling dollars
• Employee Assistance Program
• Paid Parental leave
• Care Leave

Full Summary

The Parts Consultant is responsible for providing parts support for Caterpillar, vendors, customers, and internal departments. Duties include utilizing the CRM and ERP software to successfully process customer invoicing, creating purchase orders, tracking inventory, and supporting warehouse functions.

Developing skillsets requires general knowledge of CAT or industry related product brands, effective organizational and problem-solving skills to make appropriate recommendations and provide creative solutions for all customer needs.

Skills, Knowledge, And Abilities

• General knowledge in forklift and material handling equipment operation
• Developing and maintaining effective working relationships with others through teamwork
• Must adhere to WSECO’s Customer and Employee Care Commitments
• Ability to work overtime and on call

Education And Experience

• Proof of high school diploma or General Education Degree (GED)
• Minimum of one year of parts sales, parts warehouse, or combined experience required, industry experience preferred
• Minimum of six years experience using inventory management systems (e.g., WMS, ERP)
• Microsoft Dynamics experience preferred

Additional compensation offered for Bi-Lingual candidates

• Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting
• Ability to repeatedly lift up to 60lbs
• Must be able to meet all safety requirements for applicable safety policies

Physical Characteristics

• Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting
• Ability to repeatedly lift up to 60lbs