Apprentice Optician

Sales and Service Process

• Greeting the Patient
• Explaining the Process in a transparent way
• Merchandise Selection
• Solve visual problems or challenges for customers
• Tendering
• Dispensing

Responsibilities

• Affords the patient in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs.
• Suggests improvements and recommends solutions to problems.
• Assists other employees with difficult and complex areas of customer product needs and prescriptions.
• Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems.
• Shows patience and courtesy with patients; tracks down answers to unfamiliar questions or products.
• Ensures finished eyewear optical standards and customer requirements/requests.
• Takes personal ownership to achieve personal and practice results.
• Serves as a role model for development and a technical resource for all.
• Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
• Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions.

Requirements

• High school graduate or equivalent
• Part of a sanctioned Optician Apprenticeship Program within a licensed state
• Strong customer service skills: communicator, listener and team builder
• Knowledge of current optical theory and merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Sales and service skills
• Familiarity with POS, computers and calculators
• Embrace new technology and change

Qualifications

• None specified

Skills

• None specified

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• TOP
• Paid Holidays

Pay

• N/A

Schedule

• N/A