Appointment Setter

Job Responsibilities

• Maintain a minimum standard of outbound calls to prospective customers
• Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
• Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
• Adhere to lead management plan guidelines for each lead in your database
• Respond to internet leads and inquiries
• Accurately record interactions with each prospective customer in our database
• Other reasonable duties as may be requested

Requirements

• 1-2 years customer service experience in an outbound calling environment
• Outstanding written and verbal communication skills
• Prior phone experience, required
• Proficient in MS Office
• Ability to work evenings until 9:00 PM
• Ability to work weekends as business needs dictate
• Bilingual (English and Spanish) fluency is required for this position and must be demonstrated during the hiring process

Competencies

• Goal-oriented individual, driven to exceed personal and team goals
• Eager to earn more
• Exceptional communication and customer service skills exemplified to internal and external customers
• Effectively collaborate with fellow employees

Benefits

Daily guaranteed pay
Full benefits package
Competitive pay structure with top performers earning up to $100K/year
Supportive leadership and team culture
Ongoing training and development