Appointment Setter

Role Responsibilities

• Handle high volumes of inbound and outbound calls, as well as internet inquiries.
• Communicate with potential customers to answer questions, provide information, and schedule dealership appointments.
• Use CRM and lead management tools to update customer records, monitor interest, and manage incoming inquiries.
• Contact internet leads and previous customers to set or confirm appointments and resolve outstanding concerns.
• Cookordination with dealership teams to ensure seamless customer experience and efficient service scheduling.
• Inform prospective and current customers about promotions, specials, and incentive programs.

Employee Prerequisites

• Complete the onboarding process within a few days of applying.
• General automotive product knowledge: pay is based on experience.
• Strong verbal and written communication skills, along with proficient computer and phone abilities.
• Familiarity with automotive CRM software is a plus.

Employee Benefits & Compensation Package

• Paid time off (PTO) and Holiday pay.
• Company paid life insurance.
• Health and wellness plans.
• Miscellaneous benefits including medical, dental, vision, and supplemental insurance.
• Flexible Spending accounts.
• Financial retirement plans WITH COMPANY MATCHING.
• 401K and ROTHEmployee Discounts.

Job Type

Full-time

We are an Equal Opportunity Employer

All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre-employment screening processes.