Appointment Setter

About The Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence. Our Freeway Chevrolet location in Chandler is seeking Appointment Setters to connect with customers, schedule appointments, and help create a strong first impression of our dealership. This role is ideal for strong communicators who enjoy helping people and want to grow in a fast-paced, team-oriented environment.

Responsibilities

• Communicate with customers via phone and email to schedule sales and service appointments
• Provide clear, professional, and helpful customer interactions at all times
• Cook up communication between customers and dealership teams
• Update and maintain accurate customer records and notes in CRM systems
• Multitask between live conversations and data entry
• Support a high-volume, fast-paced call environment

Qualifications

• 1 year of phone sales or outbound call center experience required
• Strong verbal and written communication skills
• Excellent interpersonal skills with a customer-first mindset
• Ability to multitask and stay organized in a high-volume environment
• Comfortable using computer systems and basic software tools
• Team-oriented with the ability to work independently when needed
• Fluent in English (bilingual is a plus)

Benefits

• Competitive Pay: $20/hour plus commission
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Pay

Compensation: $20/hour plus commission

Schedule

Multiple shifts available