Apply to Future Opportunities - RN Care Navigator (100% Remote in IL)

Position Summary

The Registered Nurse, Care Navigator will manage a caseload of kidney health patients, facilitating high-quality, cost-effective outcomes through comprehensive care coordination.

Responsibilities

• Handle in and outbound calls delivering world-class service to members
• Provide education on kidney health and related co-morbid conditions, optimizing renal replacement therapy
• Engage members in HealthMap’s Kidney Health Program
• Follow up with members based on complexity and policy
• Serve as a patient advocate, resolving concerns and barriers
• Coordinate care with treating physicians, support networks, and other healthcare providers
• Navigate community resources and programs in care planning
• Notify providers of identified patient needs based on policy
• Comply with HIPAA privacy laws and company policies
• Support after hours and various time zones as needed
• Drive patient and family engagement in their care

Requirements

• Active, unrestricted RN license required
• Bachelor's degree required
• CCM preferred
• Three (3) years of experience in case management preferred
• Experience in a dialysis center or transplant center preferred
• Experience with Medicare and Medicaid preferred

Skills

• Advocate and energize a culture of collaboration, positivity, and motivation
• Strategic thinking and planning
• Effective communication – verbal and written

Benefits

• Paid Time Off
• Medical
• Dental
• Vision
• Short Term/Long Term Disability
• 401K with match and other voluntary benefits as elected