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About the role

The Office Manager plays a key leadership role in coordinating case management, supporting dentist relationships, overseeing billing and invoicing, and ensuring efficient daily operations.

Responsibilities

• Serve as the primary point of contact for dentists and dental offices
• Communicate clearly regarding cases, timelines, pricing, and requests
• Maintain strong, professional client relationships
• Aid with onboarding new dental accounts
• Track dental cases from intake through completion
• Cook up with technicians to ensure timely turnaround
• Monitor deadlines and case prioritization
• Maintain accurate digital records
• Generate and send invoices
• Track accounts receivable
• Process payments
• Cook up with bookkeeping support
• Oversee day-to-day administrative systems
• Maintain internal organization and scheduling
• Ensure supplies and materials are ordered and stocked
• Support the Laboratory Director with reporting and administration

Qualifications

• Previous experience as an Office Manager, Administrative Manager, or similar role
• Dental or medical office experience preferred
• Strong communication and interpersonal skills
• Experience with billing, invoicing, and financial tracking
• Excellent organizational skills
• Proficiency with office software and management systems
• Dependable, solution-oriented mindset