Applied Scientist Manager, Worldwide Returns & ReCommerce
About the team
The Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com is an agile, innovative organization dedicated to 'making zero happen' to benefit customers, the company, and the environment. The team's goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use.
The team develops groundbreaking products and drives operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. Work includes training machine learning models to automate routing and find signals to optimize re-use; inventing new channels to give products a second life; developing product support to help customers love what they buy; piloting smarter product evaluations; and working from the customer backward to find ways to make the return experience remarkably delightful and easy.
What you will do
- Help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process
- Develop scalable, high-availability solutions to solve complex and broad business problems
Basic qualifications
- 3+ years of scientists or machine learning engineers management experience
- Knowledge of ML, NLP, Information Retrieval and Analytics
- 4+ years of building machine learning models or developing algorithms for business application experience
- 2+ years of programming in Java, C++, Python or related language experience
- Excellent oral and written communication skills, with the ability to communicate complex technical concepts and solutions to all levels of the organization
Preferred qualifications
- Experience building machine learning models or developing algorithms for business application
- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
- PhD, or Master's degree and 3+ years of scientists or machine learning engineers management experience
Pay
USA, WA, Bellevue: $183,800.00 - $248,700.00 USD annually. Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
This response is AI-generated, for reference only.