Applied Scientist, End User Messaging, AWS Applied AI Solutions Core Services
About the role
As part of the AWS Applied AI Solutions organization, we're advancing the frontier of trust and safety systems for cloud-based communication services. Our vision is to be the trusted foundation for transforming every business with Amazon AI teammates. Our mission is to deliver turnkey, enterprise-grade foundational AI capabilities that create delightful AI powered solutions. We're building sophisticated AI systems that protect infrastructure from evolving threats while enabling legitimate high-volume users to operate without friction, with messaging services at scale as a key application area.
Responsibilities
- Develop advanced machine learning approaches and agentic systems that autonomously adapt to evolving threat patterns across cloud communication services
- Create behavioral detection models that quickly identify malicious patterns after onboarding rather than creating friction during signup
- Design intelligent resource allocation algorithms that optimize service delivery based on real-time feedback
- Develop frameworks operating at scale across diverse usage patterns, analyzing hundreds of thousands of daily active customers
- Research novel approaches combining AI agents with trust and safety systems to solve complex security problems
- Collaborate with engineering teams to integrate science components into production systems
- Conduct rigorous experimentation and establish evaluation frameworks to measure solution performance
Qualifications
- Experience programming in Java, C++, Python or related language
- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse
Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.