Applied Research Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. We're looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and upholding Salesforce's core values.

About The Team

Salesforce AI is seeking talented software and platform engineers to embed in our AI team, bridging the gap between frontier AI technology and customer-facing reality. You'll build and deploy the next generation of services leveraging Generative AI and Agentic Systems in an environment where your engineering skills directly enable world-class research and products used by millions.

At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI-created content across every customer interaction at hyper-scale. This role transforms research breakthroughs into stable, secure, and production-ready applications. The Research Engineering team works directly alongside Research Scientists to bring models to life, offering deep technical challenges and massive, real-world scale.

Learn more about our work at salesforceairesearch.com.

Responsibilities

• Work alongside other motivated and talented research engineers to bring cutting-edge theory into customer-facing practice.
• Build tools and pipelines to support ML and AI efforts.
• Design, build, deploy, and maintain production services, like APIs, UIs, agentic evaluators, and more.
• Roll out scalable cloud architectures.
• Help with end-user requirements gathering and executive presentations.

Requirements

• Strong abilities with Python and Linux, and some experience with React.
• Experience with production cloud deployments like AWS or GCP. Kubernetes is a plus.
• Experience field-debugging full-stack deployments.
• Solid understanding of security principles and best practices.
• UI and graphic design sensibilities are a plus.
• Author high-quality, low-cognitive-load, fully-tested code – with and without AI assistance.

Benefits

Salesforce offers a variety of benefits to help you live well, including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and an employee stock purchasing program

More details about company benefits can be found at Salesforce Benefits.

Pay

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $237,700 - $344,700 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.