Applied ML Engineering - GenAI, AI Agent (Americas)

About The Role

Join Shopify's innovative team as we develop an AI Personal Shopper to transform the online shopping experience. Leveraging cutting-edge AI, including Large Language Models (LLM) and advanced machine learning algorithms, you'll play a pivotal role in delivering personalized recommendations and insightful suggestions tailored to individual preferences. Our goal is to redefine e-commerce by creating a concierge service that enhances how customers interact with Shop and Storefronts.

Key Responsibilities

• Develop and deploy Generative AI, natural language processing, and machine learning models.
• Design and produce scalable AI/ML system architectures.
• Implement data pipelines for fine-tuning LLMs.
• Solve high-impact data problems, delivering business impact through data and machine learning products.
• Prioritize and communicate effectively with both technical and non-technical audiences.

Qualifications

• Mastery in building data products using generative AI, RLHF, and fine-tuning LLMs.
• End-to-end experience in training, evaluating, testing, and deploying machine learning products at scale.
• Experience in building data pipelines and driving ETL design decisions using disparate data sources.
• Proficiency in Python, shell scripting, streaming and batch data pipelines, vector databases, DBT, BigQuery, BigTable, or equivalent, and orchestration tools.
• Experience with running machine learning in parallel environments (e.g., distributed clusters, GPU optimization).

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we've grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

• Care deeply about what you do and about making commerce better for everyone.
• Excel by seeking professional and personal hypergrowth.
• Be comfortable with change and ambiguity, and thrive on (rather than endure) it.
• Move quickly and be resilient and resourceful in face of challenges.
• Bring critical thought and opinion to your work.
• Focus on tasks only humans can do, and embrace differences and disagreement to get things done.
• Work digital-first for your daily work.