Applied AI Engineer

About the role

The AI Orchestrator role translates business and engineering requirements into AI-driven solutions, aligning with the broader business model, technology strategy, and responsible AI use guidelines.

Responsibilities

• Participate in requirements engineering, including defining, analyzing, evaluating, planning, and documenting AI-related business and technical needs.
• Document user stories, prompt requirements, technical solution approaches, and associated test cases and expected outputs.
• Support configuration, prompt-design, workflow setup, specification development, implementation, and testing of AI-enabled enhancements and solutions.
• Deliver practical, out-of-the-box AI solutions that contribute measurable value to business workflows and processes.
• Collaborate closely with internal and external partners on technical topics related to AI tools, data flows, and integration approaches.
• Handle requests and incidents related to AI tools, outputs, workflows, and system behavior.
• Operate effectively within a large, global, multicultural organization working under agile frameworks (e.g., Scrum, Kanban).
• Participate in discussions on product features, AI use cases, solution design, and improvements to AI governance and operational processes.
• Coordinate with infrastructure, data, and development teams to ensure AI solutions are robust, reliable, and compliant with technical and security guidelines.
• Drive continuous improvement in how AI is embedded into operational and development activities, including automation and process optimization.

Requirements

• High School Diploma/GED, required
• Bachelor’s degree or equivalent work experience, required
• Minimum three (3) to five (5) years’ experience in operational expertise resulting in a deep knowledge of material and inventory processes including touch points with Customer Service, Distribution Centers, Hilti Stores, Fleet Management, Credit, Finance, Tax, Global Business and IT

Qualifications

• Exceptional written and verbal communication skills required
• Knowledge and experience in SAP, PowerPoint, Windows, and Excel required
• Demonstrate learning agility and capacity to tackle sophisticated challenges
• Excellent problem solving and decision-making skills
• Excellent communication, interpersonal and presentation skills with proven ability to work cross departmentally
• Strong analytical and critical thinking skills and mathematical aptitude required
• Must be detail oriented, well organized, and able to handle multiple responsibilities

Skills

• Knowledge of AI principles and applications
• Experience with AI toolsets and platforms
• Ability to communicate complex technical concepts to non-technical stakeholders
• Experience with agile methodologies and project management

Benefits

Competitive base salary and bonus potential, robust benefits package including a generous paid time off policy, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.