Applied AI & Business Innovation Intern - Summer 2027 - Franklin, TN

Location: Franklin, TN · Full-time, 12-week internship · Junior or Senior standing required · Preferred majors: Business, Information Systems, Data Analytics, Industrial Engineering, Computer Science, Human-Computer Interaction, Innovation/Entrepreneurship, or related interdisciplinary fields · Visa sponsorship not available

About the role

Advanced Service Technology explores how emerging technology can improve real-world automotive service experiences and business processes. This internship provides an opportunity to work directly with business subject-matter experts, identify opportunities others may accept as "just the way things work," and use applied AI, data, and rapid experimentation to test better approaches. The intern will work on real business challenges with meaningful impact and help shape innovative solutions that improve customer experiences and operational effectiveness.

Responsibilities

• Identify opportunities to improve existing business processes using applied AI and emerging technologies
• Partner with business subject-matter experts to understand current workflows, pain points, and unmet needs
• Rapidly prototype, test, and refine AI-assisted solutions and new ways of working
• Evaluate existing AI-enabled tools and solutions for usability, quality, adoption, and opportunities for enhancement
• Develop and present findings, prototypes, business cases, and recommendations to Dealer Support leadership

Requirements

• Currently enrolled in an undergraduate degree program in Business, Information Systems, Data Analytics, Industrial Engineering, Computer Science, Human-Computer Interaction, Innovation/Entrepreneurship, or a related interdisciplinary field
• Entering Junior or Senior year at the start of the upcoming academic term
• GPA of 3.0 or above (official or unofficial transcript required during application)
• Strong curiosity and desire to challenge assumptions and explore innovative ways to solve business problems
• Interest in applying AI and emerging technologies to improve real-world business processes and customer experiences
• Comfortable working with ambiguous problems and learning through experimentation and rapid iteration
• Strong communication, listening, and collaboration skills, particularly with non-technical business stakeholders
• Ability to translate observations, ideas, and insights into practical prototypes, pilots, recommendations, or process improvements
• Analytical mindset with strong problem-solving and critical-thinking skills
• Ability to perform work onsite in Franklin, TN

Benefits

• Connection and Collaboration: Business Synergy Teams (ERGs) and opportunities to strengthen relationships and meet people from similar and diverse backgrounds to foster a culture of belonging
• Professional Training and Development: Access to Nissan's innovation offerings, seminars, learning platforms, and leadership trainings