Applied AI Analyst

About the role

We are seeking an Applied AI Analyst to join our rapidly expanding AI Strategy & Enablement Team. This role is pivotal in designing, building, and shipping the tools, automations, and integrations that power our operations and client service.

Responsibilities

• Deploy and support AI tools for clients like Claude, ChatGPT, Microsoft Copilot while helping users actually use them well at an enterprise scale
• Design and ship automations that reduce manual work for clients and our service delivery teams
• Build and maintain MCP server integrations connecting AI models to client and internal systems
• Provide end users with turnkey support to either answer usability questions, troubleshoot technical issues, or improve their understanding and skillset of AI tooling
• Gain an understanding of clients’ business and the underlying processes to identify opportunities for new tooling, processes, platforms, or services
• Ride along on client engagements - answering questions, supporting onboarding, and being the kind of technical presence clients’ trust
• Research and evaluate emerging AI tools and surface recommendations to leadership internally and externally
• Work with company leadership on new product concepts, internal tooling, and cross-divisional initiatives
• Contribute to governance frameworks, skills libraries, and AI literacy resources for clients and internal teams

Requirements

• Hands-on technical experience and under-the-hood knowledge of Claude, ChatGPT, Codex, Claude Code/Cowork, or other agentic frameworks
• Working knowledge of SQL or database concepts
• Familiarity with GitHub and/or production environments
• Azure familiarity is a strong plus
• Strong written and verbal communication skills — you can explain complex technical concepts to someone that can’t spell AIA
• Computer Science, MIS, AI, or related degree (or equivalent experience that proves you can build)
• Genuine curiosity about and passion for where AI is going and how it changes real, professional workflows

Qualifications

• Computer Science, MIS, AI, or related degree (or equivalent experience that proves you can build)

Skills

• Python
• Node
• C#/.NET
• TypeScript

Benefits

• Competitive base salary
• Paid time off & holidays
• Formal mentorship program and paid training program
• Monthly learning & development sessions
• Health plan options (Medical, Dental, Vision, Critical Illness, AD&D Insurance, and Accident/Life)
• 401(k) contribution plan
• Paid on-site gym membership

Schedule

Full-time

Pay

Commensurate with experience