Applications Engineering Specialist (BOS USA)

About the role

As an Applications Engineering Specialist, you will partner closely with the Sales Team and customers to develop well-thought-out automation concepts and professionally packaged quotations that win new business for the company.

Responsibilities

• Follow the Sales processes to create quotations and win business for BOS
• Full review of the application and development of a professionally packaged quotation containing a high-level of attention to detail
• Analyze the effectiveness and efficiency of customer production processes and develop strategies for enhancing them to offer better solutions
• Review and analyze customer documents (including requests for quotes, scopes of work, and equipment specifications/standards), lead site visits/reviews of applications, and review product designs and past BOS history of equipment to ensure concept is optimized and effective, meeting customer specifications and expectations
• Develop mechanical design concepts and estimated bill of materials (BOM's) at cell and station levels
• Cookordination and communication with customer technical counterparts to gain understanding of needs and develop relationships with key influencers
• Identify key project components to be sourced by BOS and develop requests for quotes to identify technical capabilities and costs directly from suppliers
• Lead collaboration with BOS engineering when additional support is required to create the best possible concept
• Support accurate costing for quotes by individually analyzing and estimating time and material requirements for each aspect of the project
• Support the team presenting quotes both internally and externally to customers to explain concept and validate budget
• Support the delivery of professional sales presentations and occasionally tour customers/prospects through BOS
• Attend project kickoffs and concept reviews to provide detailed explanation of budget and scope
• Daily timesheet completion to ensure proper time allocation for cost of sales tracking
• Weekly expense reports due by 5pm Friday afternoon for the completed week, including the prior weekend; approved travel includes site visits, quote presentations/reviews, and project kick-off/launch meetings
• Support organization and management of quote folders and files
• Review and compare past projects and quotes to identify areas of improvement
• Help develop and improve standards/methods/processes to be used by the Team to achieve goals
• Help develop and maintain tools/instruments/software/supplies for the Team and develop systems to manage them
• Identify quoting and process inefficiencies and work with Team to find solutions to increase output and reduce stress
• Continuous research of new technologies to ensure customers are provided with the best possible concept
• Maintain general knowledge of automated products and their applications
• Training and mentoring of BOS employees to share expertise, knowledge, and lessons learned to improve the company and leave a legacy
• Address and elevate problems 1st to Manager, then to president, using the ACE principal: Action - Agree to a specific action with a measurable deliverable with your teammate(s); Compel - Compel your teammate(s) that the deliverable is at risk, ask how you can help, and agree that you will need to elevate for help to avoid a failure; Elevate - Elevate with just the facts of the problem and the proposed resolution and where help is needed to avoid failure

Requirements

• Degree or diploma in Mechanical Engineering, Mechatronics, Automation, Engineering Technology, or a related technical field
• 3+ years of experience in applications engineering, mechanical design, automation, systems integration, or custom machinery
• Proficiency in SolidWorks with experience developing mechanical concepts, layouts, and estimated bills of materials (BOM's) for automation projects
• Strong understanding of industrial automation systems, manufacturing processes, and custom machine design
• Experience reviewing customer specifications and developing technical concepts, quotations, and cost estimates for engineered automation solutions
• Strong analytical and problem-solving skills with the ability to evaluate manufacturing processes and develop practical, customer-focused automation solutions
• Excellent communication and relationship-building skills with the ability to collaborate effectively with customers, suppliers, and cross-functional engineering teams
• Willingness to travel to customer sites for application reviews, quote presentations, project kick-offs, and other business needs as required