Applications Engineer - Satellite & IoT

Skylo has pioneered a standards-based approach to satellite connectivity, connecting smartphones and IoT devices directly to satellites. Our direct-to-device service is live on millions of activated devices across five continents, covering more than 72 million square kilometers. At the heart of it all is Skylo's commercial NTN vRAN: a 3GPP standards-based, cloud-native platform bridging terrestrial and satellite networks. This role offers a rare chance to work on technology that matters at a company already proving it works.

About the role

As an Application Engineer for Satellite IoT, you'll serve as the primary technical bridge between Skylo and device manufacturers, chipset makers, and module partners. You'll guide OEMs through device design and integration, troubleshoot complex protocol and network issues, and build standardized tools and processes to streamline partner onboarding. This role blends hands-on technical support with program leadership, directly shaping how new devices reach the Skylo Network.

Responsibilities

• End-to-End Device Commercialization & Support
  • Device Design & Architecture Consulting: Act as the primary technical advisor for partners from the initial concept phase. Guide OEMs on critical design choices to optimize device performance for satellite networks and commercial viability.
  • Integration Support & Troubleshooting: Provide hands-on technical support throughout the development lifecycle. Guide partner engineering teams in firmware and software integration, analyze device logs, and resolve integration challenges using expertise in cellular network signaling and protocol behavior.
• Partner Enablement & Technical Integration
  • OEM & Chipset Collaboration: Forge technical partnerships with device and module makers. Provide expert guidance on hardware integration and software development, leveraging deep knowledge of cellular modules and satellite network architecture.
  • Pre-Certification & Validation: Drive development and support cycles with manufacturers to ensure products meet network requirements efficiently.
• Program Management & Strategic Leadership
  • Process Standardization: Architect and implement standardized processes for device onboarding, SIM provisioning, and network visibility. Develop clear guidelines, documentation, and tools to streamline partner integration.
  • Cross-Functional Leadership: Collaborate with Product & Engineering teams to translate complex satellite and cellular network concepts into actionable requirements and clear external communication.
• Customer Empowerment & Continuous Improvement
  • Self-Service Enablement: Drive the development of self-service tools and resources (e.g., knowledge bases, diagnostic utilities) to empower partners and customers.
  • Feedback Integration: Establish and manage channels for collecting partner feedback, ensuring insights are systematically incorporated into product and service enhancements.

Requirements

• 7–10 years of experience in the Telecommunication / Chipset / Module industry.
• Cellular Protocol & Call Flow Analysis: In-depth expertise in LTE, VoLTE, NAS, and SMS call flows, with a proven ability to analyze modem logs and PCAP traces for troubleshooting and optimization.
• Core Network & Virtualization: Knowledge of key network elements, including RAN, Evolved Packet Core (EPC) / 5G Core, and packet/signal gateways.
• Networking Protocols: Strong command of foundational networking protocols such as HTTP, DNS, TCP/IP, and ICMP.
• Device & OS Knowledge: Solid understanding of device-level interfaces and protocols for both LTE and IoT ecosystems across various consumer operating systems.
• Programming & Automation: Skilled in Python and shell scripting for automation, diagnostics, and development tasks.
• Network Performance Tuning: Knowledgeable in analyzing and configuring network parameters related to latency, RF conditions, and timing to ensure optimal performance.
• Fluent daily AI user: draft, summarize, research, and debug with AI tools, applying judgment to assess when AI output requires review.

Benefits

• Competitive compensation packages including a stock option-based equity program.
• Comprehensive benefits including medical, dental, vision, and retirement plan.
• Monthly allowances for wellness and education reimbursement.
• Generous time off policy, holidays, and the opportunity to temporarily work abroad.
• Access to a world-class team across tech domains: software, hardware, chipsets, telecom, satellite, and network virtualization.
• Open, transparent, and inclusive culture blending Silicon Valley, Nordic, and South Asia characteristics.

Pay

The compensation range for this position is $148,000 - $157,000 + equity.