Applications Engineer III
ZEISS Group · Wixom, MI · Today
HybridFull-time
About the role
ZEISS has been in business for over 180 years, pioneering science and innovation across diverse portfolios including Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology. With over 42,000 employees globally and more than 4,000 in the US and Canada, ZEISS seeks an Applications Engineer / CMM / 3D Scanning / CT X-Ray / Programmer to support customers and sales teams through technical expertise, product demonstrations, and post-sales support. This dynamic, customer-facing role requires strong problem-solving skills, technical knowledge, and a passion for precision engineering.
Location & Travel: Based in Wixom, MI, with domestic travel up to 50%.
Responsibilities
- Pre- and Post-Sales Support: Conduct product demonstrations and Proof of Concepts (POC) to showcase ZEISS solutions.
- Provide technical consultation to customers and sales teams on advanced applications and systems.
- Address customer inquiries and assist with understanding and applying ZEISS hardware, software, applications, and system integration.
- Conduct customer-facing training courses on ZEISS software use and metrology-related disciplines.
- Customer-Focused Problem Solving: Create concise technical reports and provide solutions to complex customer challenges.
- Troubleshoot IT-related issues, including Windows operating systems, networking, and database management.
- Maintain a professional, consultative approach to customer interactions.
Requirements
- Bachelor's degree in Engineering, Math, Physics, or a related technical field (or equivalent industry experience).
- Minimum of 5 years of experience in the automotive industry preferred, or equivalent professional experience with metrology products.
- Strong knowledge of CMM programming and ZEISS CALYPSO and ZEISS INSPECT software; Gage R&R experience preferred.
- Strong knowledge of X-Ray/CT or Structured Light Scanning (ATOS) and experience working with STL/Mesh-based files.
- Proficiency in GD&T (Geometric Dimensioning & Tolerancing) and the ability to read engineering drawings.
- Experience in metrology or inspection within the manufacturing industry.
- Advanced computer skills, including familiarity with data analysis tools.
- Excellent problem-solving, communication, and customer service skills.
- Valid Driver's License required.
Benefits
- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay