Applications Engineer

Duties & Responsibilities

• Manage and execute customer application trials and demonstrations, including communication with customers, evaluating technical requirements, preparing, and processing customer applications, writing reports and following up with customers.
• Support complex application projects at TRUMPF and at the customer.
• Host customer visits together with sales and communicate directly with customers regarding applications and technology.
• Act as an internal consultant on materials science related to laser processing.
• Routine communication with Laser Applications Laboratory in TRUMPF Competence Centers regarding new applications.
• Support Regional Sales Managers and Industry Managers with strategic and key applications.
• Taking responsibility for strategic application.
• Support applications in at least two different technologies.
• Contribute to original work to internal applications network.
• Work with and be familiar with measuring tools.
• Set up and operate TRUMPF equipment.
• Maintain laboratory areas and equipment in excellent working condition and ensure assigned laboratory and ancillary equipment are maintained.
• Travel up to 25% travel.

Requirements

• 2-5 years of relevant practical experience.
• Associates or bachelor’s or master’s degree in engineering or Materials Science, or equivalent combination of training and experience in technical field.
• Experience in laser processing, marking, laser micro machining or materials science preferred (depending on exact position).
• CNC or robotic programming, material science and vision systems skills considered a plus.

Qualifications

• Natural curiosity towards new innovations and technologies.
• Strong problem-solving skills are essential to solve problems independently for internal / external customers.
• Sound judgment with strong attention to detail and strong organizational skills, and have ability to prioritize and focus in a dynamic team-oriented environment.
• Operate and program TRUMPF equipment or have prior experience operating similar equipment.
• Good understanding on fundamentals of laser materials processing, including laser, process and material parameters, and laser safety.
• Independently setup and execute application trials.
• Write application reports, research reports and statements of work.
• Basic understanding of the mechanical and electrical machine data.
• Excellent verbal and written communication skills.
• Microsoft Office; Word, Outlook, Excel, and PowerPoint.