Applications Engineer

About the role

As Applications Engineer, you’ll coordinate between Inside Sales and Engineering to develop solutions for customer applications and act as a Subject Matter Expert for Matrix solutions. You’ll engage with distributed and third-party equipment manufacturers to ensure solutions meet specification, pricing, and delivery needs. Your work will come to life with the solutions we deliver for our customers.

Responsibilities

• Assist Inside Sales group by supplying Matrix Costs for Customer Requested Specifications for outgoing quotes.
• Assist Inside Sales by reviewing Concept/Preliminary Layouts to outgoing quotes.
• Review Quotes as needed to ensure they are technically sound and financially viable with an acceptable gross margin percentage.
• Attend Kick-off meetings, focusing on special orders to review pre-sale vs post-sale specifications.
• Build preliminary (reference) machinery and/or production line layout in CAD.
• Coordinate with Regional Sales Managers and customers to obtain site information including building layout/elevation drawings.
• Gather drawings for ancillary OEM equipment as needed.
• Review customer RFQ/URS documents, consulting with engineering/operations as required.
• Perform speed and film tests on behalf of the sales team.
• Act as a subject matter expert for customer interactions.
• Remain actively engaged in all aspects of the opportunity pipeline and proactively offer assistance to Regional Sales Managers.
• Interact with distributed products resources to confirm configuration, delivery, and pricing of solutions.
• Work with third-party equipment suppliers to confirm configuration, delivery, and pricing of solutions.
• Take ownership in facilitating machinery demos, ensuring equipment is set up, relevant stakeholders are informed, sample product/packaging materials are available, and expectations for the demo are clearly defined and communicated.
• Coordinate with other ProMach divisions, particularly up and downstream equipment, to understand integrated solutions.
• Maintain, update, or otherwise take ownership of applications historical databases.
• Attend trade shows as requested for technical sales support and direct customer interaction.
• Perform other related duties as assigned.

Requirements

• Bachelor’s or Technical Degree (Engineering/Technical preferred).
• Packaging, Capital Equipment, Engineered Manufacturing System/Equipment background/experience, knowledge of vertical form fill seal packaging industries and applications preferred.
• Ability to identify customer needs and match their requirements with company product/solution/services.
• Adaptable and open to change regarding customer solutions and internal company business plans.
• Able to use benchmarking as well as direct experience as a catalyst to drive change and a spirit of continuous improvement.
• Strong written/verbal communication and organizational skills.
• Sales experience preferred.
• Ability to travel on a limited basis.

Benefits

• Comprehensive medical and dental programs.
• Life insurance.
• Generous paid time off program.
• Retirement savings plan with a company match.
• No waiting period for benefits—eligible on your first day of employment.