Applications Engineer

Summary Of The Role

This position offers the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Essential Job Duties And Responsibilities

• Work in partnership with the sales team to provide, at a high level, application-driven answers that demonstrate product capabilities and applicability to the customer needs.
• Be a proactive, commercially savvy, and scientifically inquisitive problem solver.
• Provide advanced applications technical support for our worldwide sales, marketing, and customer care teams.
• Conduct site visits, making recommendations for implementation of M&CS NIR equipment.
• Train individuals or groups in our customer, sales distribution, and customer care network, as required.
• Support target marketing activities as required.
• Acquire knowledge of other technologies or measurements used by a customer, their strengths and weaknesses, and feedback to the Market Manager areas of overlap or synergy to the M&CS business – distributing a report summary as appropriate.
• Perform pre-delivery calibrations for production.

Education And Experience Requirements

• University Degree(s) in a scientific discipline.
• Graduate level degree in Chemistry, Physics, or Chemical Engineering preferred.
• Experience of NIR Spectroscopy highly desirable.
• Good laboratory and reporting skills with the ability to recommend, in well-reasoned reports, the correct process application solution.
• Ability to gain the trust, confidence, and technical respect of our customers, our worldwide sales and distribution team, and internal staff.
• Problem-solving ability relating to the application of our product.
• Able to work independently and to make sound decisions while under pressure.
• Able to undertake many jobs in parallel (multi-tasking).
• Computer literacy in Microsoft Office, including Excel, Word, Access & PowerPoint.
• Good organizational ability with good planning skills.
• Good interpersonal skills both with colleagues and customers.
• Strong written and oral communication skills.
• Self-motivated with a flexible attitude and readiness to work until the job is complete.

Skills And Abilities

• Experience in the sensor or electronics manufacturing industry.
• Self-starter and self-motivated.
• Ability to set up experiments and laboratory equipment to execute application studies.
• Familiarity with analysis tools, such as MatLab or other simulation or computational software.

Working Conditions and Physical Demands

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.