Applications Engineer

About the role

The Applications Engineer will support sales, respond to customer technical questions, develop quotations, and contribute to equipment solutions that support Nel’s product sales. This role offers an exciting opportunity to apply technical and sales expertise in a global company contributing directly to the green transition.

Responsibilities

• Support customer technical questions related to equipment features, operation, and documentation.
• Aid sales colleagues during customer calls and prepare written responses to technical queries.
• Guide customers through equipment installation in line with internal guidelines.
• Review tender and equipment specifications and prepare clarifications and deviations where needed.
• Build in-depth product knowledge, including product performance specifications.
• Develop quotations for Nel hydrogen generators and supporting ancillary equipment.
• Collaborate regularly with engineering as part of continuous improvement work related to documentation and new product features.

Requirements

• Bachelor’s degree in Engineering, such as Mechanical, Electrical, Chemical, or Industrial Engineering.
• 3+ years of relevant industry experience, preferably within industrial equipment.
• Experience from applications engineering or technical sales.
• Strong written and verbal communication skills.
• A customer-focused approach and good listening skills.
• High initiative and a creative approach to problem solving.
• Able to work well in a multidisciplinary team environment.
• Experience interfacing with international customers is considered an advantage.
• Strong working knowledge of Microsoft Office; familiarity with Salesforce is a plus.
• Familiarity with industrial control systems or machine operation is a plus.

Qualifications

• Technically strong and customer-focused engineer.
• Enjoys translating customer needs into practical solutions.
• Communicates clearly and works in a structured, detail-oriented way with colleagues and customers.

Skills

• Technical insight.
• Customer dialogue.
• Commercial support.
• Equipment solutions.

Benefits

• Comprehensive health and insurance benefits.
• Short-term incentive program.
• Competitive paid vacation time.
• Sick leave.
• Holidays.

Pay

Details TBA.

Schedule

Details TBA.