Applications Engineer
ebm-papst · Farmington, CT · 1 mo ago
On-siteEngineeringFull-time
Essential Functions of the Job
- Serve as the primary technical communication link with customers to ensure customer needs are met.
- Review customer specifications to assist the customer and Customer Service in defining the proper air-moving device for specific applications.
- Provide application assistance to Sales personnel and customers.
- Provide technical clarification of communications and documentation for or to our factories and regional sales offices, distributors, Customer Service and customers.
- Maintain up-to-date technical knowledge of all products sold by ebm-papst Inc.
- Visit customers and suppliers as required.
- Conduct technical discussions with customers, Sales personnel, Customer Service and other ebm-papst personnel.
- Assist customers, Sales personnel and Customer Service in cross-referencing competitor products to products sold by ebm-papst.
- Provide technical support, for assigned territories to Management, Sales personnel and the sales territories.
- Manage assigned projects as the key technical person and work with the respective Sales personnel concerning commercial issues.
Required Software
- MAC-PAC
- Microsoft Access
- Excel
- Word