Applications Eng 4 (51698)

About the role

Under supervision of the Applications Manager, programs, sets up and operates CNC lathe, CNC vertical or horizontal mills and Haas Rotary products. The Applications Engineer 4 works with customers over the phone and in person to solve complex applications and/or machine capability problems.

Responsibilities

• Works with the service department to provide customers the highest quality customer service possible
• Performs miscellaneous duties in preparation for trade shows or machine demonstrations
• Offers expertise on Haas products and knows options and features of lathes, mills, specials, and rotaries
• Comprehensive knowledge of Haas Web Site including sales and service protected areas
• Answers applications related phone calls from dealers and customers
• May work on any/all tasks related to setting up a job on a lathe or mill from conception to an errorless machine demo (designing/building fixtures, selecting the proper tools, etc.)
• Writes advanced 5-axis (mills) and 3-axis plus sub spindle with live tool (includes Vertical Turning Center if Lathe) CNC programs utilizing advanced machine functions such as macros
• Works with Call Manager phone software and Avante System to track application related items
• Diagnosing complex programming errors and software flaws as well as mechanical flaws
• Keeps demo room and work areas clean and organized
• Employees are expected to follow instructions, procedures and to escalate any issue impacting workflow, quality, etc.
• Employees must exhibit honesty and integrity as well as demonstrate adherence to rules, procedures and policies

Minimum Qualifications

• Must be a machining expert
• Can listen closely and follow directions and perform above-mentioned duties
• Can read and write advanced G-code for Fanuc controls and has good knowledge of other controls
• Offers excellent communication skills (telephone and interpersonal)
• Computer literate in M/S Office, Word, and Excel
• Must be an expert in a minimum of one CAD/CAM System
• Can create in CAD/CAM Wire-frame, Solid Model, and Program 3-axis parts (mills) and/or 2-axis (lathe)
• 20-35% travel required
• Must score a minimum of 95% on the final of the applications class
• Must score a minimum of 85% on the final of the service classes

Qualifications

• Associate's degree AA/AS/AAS from a two-year college or technical school is required, plus additional related experience, training and/or equivalent combination of education and experience
• 10+ years experience

Language Skills

• Must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations in English
• Must be able to write analytical and/or technical reports, business correspondence, procedure manuals, and create instructional reference material
• Able to speak effectively before groups, customers, employees of the organization and/or the general public

Mathematical Skills

• Must have an advanced understanding of mathematical concepts including but not limited to probability, statistical inference, fundamentals of plane and solid geometry, trigonometry, and/or calculus

Reasoning Ability

• Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Demands

• Sitting: Occasionally
• Standing: Frequently
• Walking: Occasionally
• Bending (neck): Frequently
• Bending (waist): Rarely
• Squatting: Frequently
• Twisting (neck): Occasionally
• Twisting (waist): Occasionally
• Climbing: Frequently
• Kneeling: Frequently
• Crawling: Frequently
• Reaching (above shoulder level): Occasionally
• Reaching (below shoulder level): Occasionally
• Repetitive use of hand: Frequently
• Simple grasping: Frequently
• Power grasping: Frequently
• Fine manipulation: Frequently
• Pushing & Pulling: Frequently
• Close vision: Yes
• Peripheral vision: Yes
• Adjust focus: Yes
• Lifting 0-10 lbs.: Occasionally
• Lifting 11-25 lbs.: Occasionally
• Lifting 26-50 lbs.: Occasionally
• Lifting 51-60 lbs.: Occasionally
• Lifting 61+ lbs.: Rarely

Work Environment

• This position requires computer use, including monitor, keyboard, mouse, trackball, touchpad, etc.: Occasionally
• The noise level in the work environment is usually loud
• This position operates in a general office or engineering lab environment: Occasionally
• Employee will work around machining or on the production floor: Frequently
• Employee is exposed to moving mechanical parts and vibration: Frequently
• Employee is exposed to hazardous chemicals, fumes or airborne particles: Occasionally